Vonage Forwarding Outage starting @9pm Oct 26th, 2010

Starting 9pm PST today(Oct 26th, 2010) Vonage Call forwarding has been down.

Description of outage:

What ever was the last number setup in forwarding at around 9pm on Oct26th, 2010 - is stuck. Even though website accepts change, its not effective.

Please wait until Vonage resolves this issue.

Symptoms until issue is resolved: All your calls will either go to home vonage or to the last number called at or before 9pm.

We will update the blog when the issue is resolved by Vonage.

Thanks

Team CallsUnLtd

CallsUnLtd-1.3.6 New Release for iPhone

As always, enjoy free updates and keep sending those feature requests!

Whats new in this release(1.3.6):

1) Added unlimited Favorites

2) Enhanced unlimited Recents

3) Added Skype Support - You need to install skype and purchase skype out minutes @ USD2.99/month from Skype

4) With Skype support, people can now use the App from anywhere in the world on their iphone/ipad/ipod etc 5) Full integration with Contacts

6) Adjustable Timer for disabling call forwarding

We appreciate your continued patronage.

Thanks

Team CallsUnLtd

Outage starting at 5pm, Oct 2010 - Problem & Solution

Dear Customers,

We appreciate your patronage. Starting 5pm PST today(Oct 13th, 2010) CallsUnLtd has been down. Please see the details of outage and solution below.

Description of outage:

Vonage website posted a maintenance notice (that it will be performing a maintenance tonite).

CallsUnLtd has a extra security check - whenever it sees a maintenance notice from Vonage, it will give an error(the error that you are seeing).

We realize this is an unnecessary extra precaution that we took. We have already posted an update which removes this unnecessary precautionary check.

Executive summary:

1) The problem will go away once Vonage website removes a maintenance notice on their website. Please try again tomorrow morning.

2) Update posted to Appstore. Once available, please install it - and you will not face downtime due to a extra precautionary check

3) Android users - please update the app for immediate fix(Version 1.9.1)

We apologize for inconvenience caused. We will update you as soon as Vonage takes away the maintenance notice and also when the update is available.

We appreciate your continued patronage. We will do everything possible to keep you happy customers.

Thanks

Team CallsUnLtd

3 Easy Steps for CallsUnLtd on iPhone

3 Easy steps to make your first call using the app.

Step 1. Where do I get the app from?

On your phone, look for an app called "AppStore". Click on "AppStore". Then search for "CallsUnLtd". Once you locate the app in search results, click to view details of the app. At the top, you will see a "buy" button. Click to buy. Enter your appstore username/password, if prompted. It will then install the app.

Step 2. Basic Settings

First time you open the app, it automatically goes to the Settings tab. You need a vonage username, password and phone number.

a) Enter vonage username, password and phone number.

b) Don't change any other settings

c) Click on "Test and Save Settings"

App will verify the settings by logging into your vonage account. Wait until the progress indicator(spinning wheel) stops.

Step 3. Make a call

a) Click on keypad tab

b) Enter the number you want to call. Example: "011919247812345"

c) It is important that you use "011" and country code, before phone number. Example: 011919247812345

Step4. Thats it! Wait for your first call to be connected!! For more advanced settings and details, please see below.

Advanced Settings, Features and Useful Tips

1) One click dialing: All your international calls, will be saved in "Recents". Once you call a number, next time you don't need to dial the entire number again. Just click on the number from "Recents" and your call will proceed!

2) Delay before call: If you reduce the delay, you may notice "home vonage" ringing instead of the called number. So please be aware. Don't make it too small. 20secs works the best in our experience. If you run into "home vonage ringing instead of called number", then increase the delay further.

3) Automatic Call Forward Disable after call: The app will automatically disable call forwarding once your call is connected. So you don't need to click on "DisableCF" after every call. That button is there only for use in cases of errors/problems.

4) Default Call Forwarding(On Disable Forward To): Please use this feature only if you understand it well. Some people would like to receive all vonage calls onto their mobile. If you are among those, please enter your mobile number into this setting. This setting ensures default forwarding to your mobile phone, after your international call is complete.

5) Still got questions/issues: Please feel free to contact us at callsunltd@gmail.com

We will make sure your issue gets addressed.

3 Easy Steps for CallsUnLtd on Android

3 Easy steps to make your first call using the app.

Step 1. Where do I get the app from?

On your phone, look for an app called "Market". Its icon is shown below. Click on "Market". Then search for "CallsUnLtd". Once you locate the app in search results, click to view details of the app. At the bottom, you will see a "Install" button. Click to install the app.

Step 2. Basic Settings

First time you open the app, it automatically goes to the Settings tab. You need a vonage username, password and phone number.

a) Enter vonage username, password and phone number.

b) Don't change any other settings

c) Click on "Test and Save Settings"

App will verify the settings by logging into your vonage account. Wait until the progress indicator(spinning wheel) stops.

Step 3. Make a call

a) Click on keypad tab

b) Enter the number you want to call. Example: "011919247812345"

c) It is important that you use "011" and country code, before phone number. Example: 011919247812345

Step4. Thats it! Wait for your first call to be connected!! For more advanced settings and details, please see below.

Advanced Settings, Features and Useful Tips

1) Automatic routing of international calls: From your regular phone application, if you enter "011+countrycode+phone", the call will be automatically routed to CallsUnLtd app. The app will open up and your international call will be routed via the app. Very convenient, is it not!

2) One click dialing: All your international calls, will be saved in "Recents". Once you call a number, next time you don't need to dial the entire number again. Just click on the number from "Recents" and your call will proceed!

3) Delay before call: If you reduce the delay, you may notice "home vonage" ringing instead of the called number. So please be aware. Don't make it too small. 20secs works the best in our experience. If you run into "home vonage ringing instead of called number", then increase the delay further.

4) Automatic Call Forward Disable after call: The app will automatically disable call forwarding once your call is connected. So you don't need to click on "DisableCF" after every call. That button is there only for use in cases of errors/problems.

5) Default Call Forwarding(On Disable Forward To): Please use this feature only if you understand it well. Some people would like to receive all vonage calls onto their mobile. If you are among those, please enter your mobile number into this setting. This setting ensures default forwarding to your mobile phone, after your international call is complete.

6) Still got questions/issues: Please feel free to contact us at callsunltd@gmail.com

We will make sure your issue gets addressed.

CALLSUNLTD NOW AVAILABLE FOR ANDROID - Easy Instructions

Dear Users,

Callsunltd is now available for android market. Please install it and if you have any questions feel free to contact us.

Please find the instructions below on how to use the app on your favorite Android phone.

Thanks,
Team Callsunltd

3 Easy steps to make your first call using the app.

Step 1. Where do I get the app from?

On your phone, look for an app called "Market". Its icon is shown below. Click on "Market". Then search for "CallsUnLtd". Once you locate the app in search results, click to view details of the app. At the bottom, you will see a "Install" button. Click to install the app.

Step 2. Basic Settings

First time you open the app, it automatically goes to the Settings tab. You need a vonage username, password and phone number.

a) Enter vonage username, password and phone number.

b) Don't change any other settings

c) Click on "Test and Save Settings"

App will verify the settings by logging into your vonage account. Wait until the progress indicator(spinning wheel) stops.

Step 3. Make a call

a) Click on keypad tab

b) Enter the number you want to call. Example: "011919247812345"

c) It is important that you use "011" and country code, before phone number. Example: 011919247812345

Step4. Thats it! Wait for your first call to be connected!! For more advanced settings and details, please see below.

Advanced Settings, Features and Useful Tips

1) Automatic routing of international calls: From your regular phone application, if you enter "011+countrycode+phone", the call will be automatically routed to CallsUnLtd app. The app will open up and your international call will be routed via the app. Very convenient, is it not!

2) One click dialing: All your international calls, will be saved in "Recents". Once you call a number, next time you don't need to dial the entire number again. Just click on the number from "Recents" and your call will proceed!

3) Delay before call: If you reduce the delay, you may notice "home vonage" ringing instead of the called number. So please be aware. Don't make it too small. 20secs works the best in our experience. If you run into "home vonage ringing instead of called number", then increase the delay further.

4) Automatic Call Forward Disable after call: The app will automatically disable call forwarding once your call is connected. So you don't need to click on "DisableCF" after every call. That button is there only for use in cases of errors/problems.

5) Default Call Forwarding(On Disable Forward To): Please use this feature only if you understand it well. Some people would like to receive all vonage calls onto their mobile. If you are among those, please enter your mobile number into this setting. This setting ensures default forwarding to your mobile phone, after your international call is complete.

6) Still got questions/issues: Please feel free to contact us at callsunltd@gmail.com

We will make sure your issue gets addressed.

Issue with iOS4

Dear Users
If you have upgraded to iOS4, automatic disable Call forwarding will not kick in after the call connects. We are working on a fix and it should be out shortly. Please use the workaround of relaunching the app and click on disable CF at the bottom right corner. This can be done while you are still on the call.
Thanks,
Team Callsunltd